Ελληνικά
Interactive Voice Response (IVR) is the automated processing of inbound and outbound phone calls.
It is what, since 1995, Mediatel knows to do best and offer its customers a value-added service.
The Mediatel is one of the largest telephone Audiotext services provider in Greece and one of the most leading companies in Europe.
Our technological applications allow you to receive thousands of calls in a completely automated way. Your target audience interacts with the system by following simple instructions while the communication with an authorized representative is possible. Access to statistical analysis will be available and the audio files will be converted to data that can be used in direct mail services.
Our company offers a big variety of entertainment and information services to the largest media (SMEs) in the country.
Indicative services:
- games
- voting
- opinion registration
- astrology
- chat
- sport alerts
- competitions
- charities
- micropayment solutions
We have collaborated with almost all media and we have implemented applications for the most successful television and news shows.
Some of these shows were: the Millionaires, The Party, So you think you can dance, Greek idol, Stars system, Playboy playmates, Champions league competitions, GREAT GREEKS SKAI.
In addition, Mediatel offers Autodialer outgoing call services that can be used by you and your customers.
Indicative services:
- Alert services
- debt reminders
- polls
- market research
- subscriptions/ad renewal
- appointment reminders
- canceling of events
- entertainment information
- politicians messages
- Thanksgiving messages