Clientele expansion & preservation
Mediatel possesses years of experience and expertise in clientele expansion and preservation through outbound sales campaigns.
The following categories summarize the primary activities concering clientele expansion:
Selling direct-to-consumer outbound campaings
Informing potential customers about products and arrange a visit from one of our trained sales representative to complete product’s selling.
Concerning the preservation of clientele, we provide separate proposals to each one of our customers depending on the objectives they have set.
The actions we can implement regarding the handling and preservation of existing customers are summarized in the following basic categories:
Up-selling
Cross-selling
Retention
Loyalty
Migration
Satisfaction Surveys
Contract Renewal / Proactive