ISO 9001:2015

Mediatel is licensed by the Hellenic Telecommunications & Post Commission (EETT) to provide telecommunication services.
In addition, since 2002, Mediatel’s Call Center successfully implements and maintains Quality Management Systems and has been certified by Bureau Veritas Certification Hellas with ISO 9001:2008 for the design and provision of integrated telecommunication services – Certificate Number ΣΔΠ 6789/19

ISO 27001:2013

The control according to ISO 27001:2013 model was successfully completed by the BUREAU VERITAS certifications body.
The thorough control showed the effectiveness of the required procedures according to the strict model in matters of security of the services provided by the CALL CENTER and its related departments of HR and IT.
The field of application of the certification is among others:

  • Customer service
  • Telesales
  • Support services
  • Data management of data which is stored and circulated in print or electronic form etc.

The given certification is another proof of the high quality services which our customers in Greece, as well as abroad, enjoy. Certificate Number IND15.0062U